Paradise Pictures took the lead in driving the Memorial Portrait industry to improving its guarantees. Below is our guarantee which includes your satisfaction of our work and also a vandalism replacement guarantee – the first in the industry which has been copied by many others since.
Our Guarantee to You and Your Family
Paradise Pictures Memorial Portraits are guaranteed against defects in quality and craftsmanship for the lifetime of the memorial to which they are attached. Our Memorial Portraits are guaranteed not to fade or deteriorate. The Memorial Portrait will be replaced free of charge if you or the family ever has a problem with vandalism or defects in quality and craftsmanship.
If you ever have a problem with your Memorial Portrait, including vandalism or other cemetery damage, Paradise Pictures will make a replacement portrait free of charge.
We have made it easy for our dealers to reorder under the guarantee. All images are archived by family name, sales order number and original order date in the event a replacement is ever needed.
This unconditional policy supports our belief that you should not worry about the quality and durability of our products - that's our job!
The Paradise Pictures Competitive Warranty Program
Did you order from a competitor, and now it needs to be replaced? We can help!
If you have to replace a competitor’s product that has failed in the cemetery, you have a partner in helping you get it done. We will provide a $50 discount off of a Color replacement and a $15 discount off of a Black and White replacement. This also qualifies you to include an AdmiredLife Online Memorial at the same time.
$50 off a Color Replacement - or - $15 off a Black & White Replacement
The Fine Print: Please send us any piece of the damaged or faded product to qualify for the discount. We will also need the family’s chosen photograph and better yet, it doesn’t even have to be the same image.
We now offer Guarantee Certificates to our dealers upon request. Learn more...